FAQ

Rental events will always be identified with the words “Rental Partner” on our website. On our full event listings page, Rental Partner events can be filtered using the checkboxes to the left of the screen (or using the filter icon on mobile).

Below: Desktop view of Rental Partner events and filters.

Click to enlarge

Below: Mobile view of Rental Event filters.

Click to enlarge

Tickets for most Town Hall-produced events are offered on a sliding scale from $10-$35, and tickets are always free for anyone 22 & Under.

Some events, including concerts and our Oculus Series, are offered on a sliding scale starting at $25.

Please note: Town Hall does not set ticket prices for events held by rental partners. Rental partner event ticket prices can be found on individual rental event pages.

We aim to keep our fees low and our tickets accessible. Like most ticketing platforms, processing fees are set by online credit card processors. Our ticketing fees cover processing for credit card transactions and the operation of our ticketing platform.

If you are also purchasing a book with your ticket, sales tax will be applied to the book.

Ticket fees are not applicable when purchasing tickets with cash at the door.

Please note: Town Hall does not set ticket prices or processing fees for events held by rental partners. Rental partner event ticket prices can be found on individual rental event pages.

Your tickets will be sent in an event confirmation email soon after you’ve finished your ticket purchase. If you are attending in person, you will receive a QR code that will be scanned at the door the day of the event. We recommend showing us the QR code on your phone or device. A printout of your QR code is also acceptable.

If you can’t find your QR code, contact us at patronservices@townhallseattle.org and we can resend your ticket. You can also visit our Box Office before the event; our team will always be able to look up your ticket based on the name used at the point of purchase.

If you are watching virtually, a link to the program will be included in your confirmation email.

If you cannot find your confirmation email, shoot us an email at patronservices@townhallseattle.org and we can look up your order and resend your ticket.

Absolutely! When a livestream option is available, please get in touch with us prior to the event at patronservices@townhallseattle.org with your name and the name of the event. We’ll take care of the rest!

Yes! Contact us prior to the event at patronservices@townhallseattle.org with your name and the name of the event and we’ll be happy to process any refund requests. The funds will arrive in your account 5-7 days after the refund has been processed. Note: We are only able to refund Town Hall-produced event tickets.

That’s never a problem! As long as you know what name you purchased the ticket under, our patron services team will be able to look up your ticket by name.

Standby tickets* will be available when doors open for most sold-out shows. Please be aware that entry is not guaranteed and may not be available until close to event start time. 

*Our rental partners may have different standby ticket policies than Town Hall. Please contact them directly (their contact info is usually listed on the individual event page) with any questions about standby tickets.

Town Hall believes that everyone deserves access to fresh ideas, and all Town Hall-produced programs are free for everyone age 22 and under. We also offer a free or discounted community access ticket option for many of our events. If cost poses a barrier to your attendance at one of our events, please contact us at patronservices@townhallseattle.org. 

Please note that Town Hall does not dictate ticket prices for organizations renting our stages. Our ticketing structure and free youth tickets do not extend to programs produced by rental partners.

Proof of vaccination status is no longer required.

Masks may be required at the request of presenters. Please check the event listing for more information and refer to our Building Policies when planning your visit to Town Hall.

We have several accessibility accommodation options. Please see our Plan Your Visit page for information about ADA seating, restrooms, ASL and CART services, and more.

Yes! Wine, beer, coffee, tea, and sparkling water are available to purchase. Snack options include cookies from Lowrider Cookie Company, chips, mixed nuts, and Theo Chocolate bars. Water bottle filling stations are available in the building, and you are welcome to bring your own snacks and food. Please note that food is ONLY allowed in the second floor lobby and in The Wyncote NW Forum. In The Great Hall, only lidded drinks are permitted (lidded cups are available to purchase/rent).

Check out the page linked below for our recommendations on nearby food and lodging.

In the Neighborhood

Patrons will be invited to ask questions via microphone and/or digitally via a QR code and link. If attending an event in person, please refrain from shouting out questions from the audience. For more information on attendee etiquette, please review our Community Code of Conduct here.

Town Hall’s policy is to only cancel a Town Hall-produced public event if a presenter or performer is unable to get to the venue. If a cancellation occurs, ticket buyers will be notified by email and a refund will be issued. If a rental partner chooses to cancel an event for any reason, the rental client will notify their ticket holders of the cancellation. The cancellation policies of our rental partners may vary and are not set by Town Hall.

Town Hall Seattle allows small bags into the venue for all Town Hall produced events. Please note: Our rental partners may have different bag policies for their events, check the web listing to get up-to-date info on the policies for your event.

Most virtual Town Hall-produced book talk events are available for later viewing for up to 5 days after the livestream. The same link that is sent in the confirmation email will take you to the replay of the event.

Our concert series events, like Global Rhythms, tend to only be available for 24 hours after the livestream.

Please note: Some Town Hall-produced events are only available for livestream during the event; if this is the case, it will be labeled as One Night Only in the event description.

Renew Online – Make sure to login using the “Member Login” button at the top right of this page before renewing to simplify the process.  Your username is your email address originally used when purchasing a Membership. If you don’t remember your password, click “forgot password” to reset. Login, choose your preferred Membership level, and follow the purchasing steps. 

Renew by Mail – To renew via mail, address a check to the following indicating the preferred Membership level: 

Town Hall Seattle ATTN: Membership 
720 Seneca St Ste A, Seattle, WA 98101 

Renew by Phone – Contact our Membership Team at  206-452-7367. We’re happy to help you renew over the phone when you provide your name and email! 

Yes, you can! You can purchase a new Membership, renew an existing membership, or make a donation while purchasing a ticket in the same transaction.

These are discounts around town to museums, restaurants, hotels, and more! Our Town Hall neighbors include: 

• 10% off Whole Pizzas at Ananas Pizzeria in First Hill (right across from Town Hall!)  
• 10% off Food & Beverage at Rumba on Pike   
• 5% off Food & Beverage at A Pizza Mart in First Hill  
• 10% off Food & Beverage at First Hill restaurant STELLA. at Hotel Sorrento.   
• 10% off Membership at SIFF (Seattle International Film Festival) – email membership@townhallseattle.org for the code.
• 10% off Membership Frye Art Museum – email membership@townhallseattle.org for the code.

1. Choose your Gift Membership level at the link provided: Gift a Membership!  

Buying Multiple Gift Memberships? Customers can put more than one Gift Membership in their cart. They will then receive separate redemption links for each Membership purchased.  

2. You’ll receive a confirmation email with a unique link and code.  

3. Share the unique link and code with your recipient(s) for them to enjoy their year-long Gift Membership! 

If you have any questions or need assistance, please contact membership@townhallseattle.org or call 206.452.7367. 

Thank you for gifting a Town Hall Membership! 

Share via Email 

• Click the “View Membership Voucher” button in the automatic confirmation email you receive to open the recipient’s voucher page. 

• Once the page opens, copy that URL. 

• Paste the link into the body of your email to the recipient 

• Add a personal note and send to the recipient 

• The recipient will go to their voucher page and follow the instructions for redemption 

Print Out and Share Voucher 

• Click the “View Membership Voucher” button in this email to open the recipient’s voucher page. 

• Print the page showing the recipient’s special code and give to the recipient. 

Note: The recipient must use the unique link to redeem their Membership! The Membership begins once it is redeemed.  

If you have any questions or need assistance, please contact membership@townhallseattle.org or call 206.452.7367. 

Congratulations! You’ve been gifted a Town Hall Membership!  

You should have received a unique link and code from the person who purchased the gift for you. The Gift Membership officially begins when the recipient redeems it! 

Note: You can change the level of Membership if interested. For example, if you are gifted a Supporter-level Membership and want to be on the Steward-level for an additional $40, you can select Steward at checkout and pay the difference!  

If you have any questions or need assistance, please contact membership@townhallseattle.org or call 206.452.7367. 

Not quite. Member benefits apply to events produced by Town Hall Seattle only; they do not apply to Rental Partner events.

Rental Events are always labeled with the words “Rental Partner” and are color coded with a gray bar below the main image (click to enlarge):

1. Find the Town Hall event* of your choice and click “Get Tickets” 
2. Log in to your Member account when prompted at the top of the page 
3. Add desired tickets 
4. Enter promo code BENEFACTOR at checkout.  

*Applies to any Town Hall-produced event. Does not include Rental Partner events.

No. You can redeem your 6 free tickets for any Town Hall-produced event. Join us for 6 different events, or bring a group of friends to one or two events. The choice is yours!

1. Find the Town Hall event* of your choice and click “Get Tickets” 
2. Log in to your Member account when prompted at the top of the page 
3. Add desired tickets 
4. Your 2 complimentary tickets will automatically be applied at checkout! 

*Applies to any Town Hall-produced event. Does not include Rental Partner events.

 1. Add a Gift Membership at the Supporter-level to your cart. Make sure you are logged in to your member account.

2. Your discount will automatically be applied at checkout for one use during your Membership cycle! 

 3. You will receive an automated email confirmation with a unique link that you then can forward to your gift recipient. 

 4.This unique link will automatically apply the discount when the recipient goes to redeem!

*Valid for one year after redemption. 

If you need assistance setting up your Gift Membership, please contact membership@townhallseattle.org or call (206) 452-7367.