FAQ

Rental events will always be identified with the words “Rental Partner” on our website. On our full event listings page, Rental Partner events can be filtered using the checkboxes to the left of the screen (or using the filter icon on mobile).

Below: Desktop view of Rental Partner events and filters.

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Below: Mobile view of Rental Event filters.

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Tickets for most Town Hall-produced events are offered on a sliding scale from $10-$35, and tickets are always free for anyone 22 & Under.

Some events, including concerts and our Oculus Series, are offered on a sliding scale starting at $25.

Please note: Town Hall does not set ticket prices for events held by rental partners. Rental partner event ticket prices can be found on individual rental event pages.

We aim to keep our fees low and our tickets accessible. Like most ticketing platforms, processing fees are set by online credit card processors. Our ticketing fees cover processing for credit card transactions and the operation of our ticketing platform.

If you are also purchasing a book with your ticket, sales tax will be applied to the book.

Ticket fees are not applicable when purchasing tickets with cash at the door.

Please note: Town Hall does not set ticket prices or processing fees for events held by rental partners. Rental partner event ticket prices can be found on individual rental event pages.

Your tickets will be sent in an event confirmation email soon after you’ve finished your ticket purchase. If you are attending in person, you will receive a QR code that will be scanned at the door the day of the event. We recommend showing us the QR code on your phone or device. A printout of your QR code is also acceptable.

If you can’t find your QR code, contact us at patronservices@townhallseattle.org and we can resend your ticket. You can also visit our Box Office before the event; our team will always be able to look up your ticket based on the name used at the point of purchase.

If you are watching virtually, a link to the program will be included in your confirmation email.

If you cannot find your confirmation email, shoot us an email at patronservices@townhallseattle.org and we can look up your order and resend your ticket.

Absolutely! When a livestream option is available, please get in touch with us prior to the event at patronservices@townhallseattle.org with your name and the name of the event. We’ll take care of the rest!

Yes! Contact us prior to the event at patronservices@townhallseattle.org with your name and the name of the event and we’ll be happy to process any refund requests. The funds will arrive in your account 5-7 days after the refund has been processed. Note: We are only able to refund Town Hall-produced event tickets.

That’s never a problem! As long as you know what name you purchased the ticket under, our patron services team will be able to look up your ticket by name.

Standby tickets* will be available when doors open for most sold-out shows. Please be aware that entry is not guaranteed and may not be available until close to event start time. 

*Our rental partners may have different standby ticket policies than Town Hall. Please contact them directly (their contact info is usually listed on the individual event page) with any questions about standby tickets.

Proof of vaccination status is no longer required. As of September 15, 2022, masks are strongly encouraged at Town Hall Seattle.

For more information and other policies, please always refer to our regularly updated COVID-19 Policies and Building Policies when planning your visit to Town Hall.

We have several accessibility accommodation options. Please see our Plan Your Visit page for information about ADA seating, restrooms, ASL and CART services, and more.

Yes! Wine, beer, coffee, tea, and sparkling water are available to purchase. Snack options include cookies from Lowrider Cookie Company, chips, mixed nuts, and Theo Chocolate bars. Water bottle filling stations are available in the building, and you are welcome to bring your own snacks and food. Please note that food is ONLY allowed in the second floor lobby and in The Wyncote NW Forum. In The Great Hall, only lidded drinks are permitted (lidded cups are available to purchase/rent).

Patrons will be invited to ask questions via microphone and/or digitally via a QR code and link. If attending an event in person, please refrain from shouting out questions from the audience. For more information on attendee etiquette, please review our Community Code of Conduct here.

Town Hall’s policy is to only cancel a Town Hall-produced public event if a presenter or performer is unable to get to the venue. If a cancellation occurs, ticket buyers will be notified by email and a refund will be issued. If a rental partner chooses to cancel an event for any reason, the rental client will notify their ticket holders of the cancellation. The cancellation policies of our rental partners may vary and are not set by Town Hall.

Town Hall Seattle allows small bags into the venue for all Town Hall produced events. Please note: Our rental partners may have different bag policies for their events, check the web listing to get up-to-date info on the policies for your event.

Most Town Hall-produced book talk events are available for later viewing for up to 5 days after the livestream. The same link that is sent in the confirmation email will take you to the replay of the event.

Our concert series events, like Global Rhythms, tend to only be available for 24 hours after the livestream.

Please note: Some Town Hall-produced events are only available for livestream during the event; if this is the case, it will be labeled as One Night Only in the event description.

You must be logged into your account to view member pricing and vouchers. Vouchers will automatically be applied to applicable tickets.

Renew by Mail – To renew via mail, address a check to the following indicating the preferred Membership level:

Town Hall Seattle ATTN: Membership
720 Seneca St Ste A, Seattle, WA 98101

Renew by Phone – Contact our Membership Team at 206-452-7367. We’re happy to help you renew over the phone when you provide your name and email!

1. Buy Gift Membership level of choice at this link.
2. Receive an automated email confirmation with a unique link and code that will automatically be applied at checkout when your recipient goes to redeem.
3. Give this unique link to the recipient! 
   1. Digitally – Click on the link in the confirmation email, copy the URL, and email it to the gift recipient with your own special note.
   2. Physically – Click on the link in the confirmation email, print out the page with both the link and code, and give to the recipient.
4. The gift recipient will need the unique link received in the email confirmation after purchasing to redeem their Membership. The Membership officially begins when the recipient redeems it.

1. Log in to your Member account here.
2. Add an “Advocate-level Membership” to cart and select “Purchase”
3. Your discount will automatically be applied for one use during your Membership cycle
4. Receive an automated email confirmation with a unique link and code that will automatically be applied at checkout when your recipient goes to redeem.
5. Give to the recipient! 
   1. Digitally – Click on the unique link in the email confirmation, copy the URL, and email it to the gift recipient with your own special note.
   2. Physically – Click on the unique link in the email confirmation, print out the page with both the link and code, and give to the recipient.
6. The gift recipient will redeem the Membership using the unique link that you receive in the email confirmation after purchasing! The Membership officially begins when the recipient redeems it.

Yes, you can! You can purchase a new membership, renew an existing membership, or make a donation while purchasing a ticket in the same transaction.

Visit our membership page for information on how to join our community!

Most Town Hall-produced book talk events are available for later viewing for up to 5 days after the livestream. The same link that is sent in the confirmation email will take you to the replay of the event.

Our concert series events, like Global Rhythms, tend to only be available for 24 hours after the livestream.

Please note: Some Town Hall-produced events are only available for livestream during the event; if this is the case, it will be labeled as One Night Only in the event description.