Building Policies

Important info about behavior and conduct within our building.

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In-Person Attendance & Building Guidelines

These policies are subject to change at any time without prior notice.

COVID-19 Policies

Updated 3/25/2022

The safety of our patrons, employees, and presenters continues to be important to us. In alignment with many local arts and culture organizations, Town Hall Seattle will continue to require proof of vaccination or a negative COVID-19 PCR test (taken within 72 hours prior to attendance) upon entry to Town Hall. Masks must be worn at all times.

This policy remains in effect through May 31, 2022. We’ll continue to closely monitor and follow the guidelines and recommendations from the CDC, King County, the City of Seattle, and the policies of our organizational partners as we move forward. We will communicate any changes in health and safety protocol with adequate notice to the community.



Town Hall requires proof of vaccination for entry to all events at Town Hall Seattle. Individuals unable to be fully vaccinated must show proof of a negative COVID-19 PCR test taken within 72 hours of performance; patrons ages 0-5 are not required to show proof of a negative COVID-19 PCR test. Town Hall staff and/or volunteers will check for proof of vaccination or negative COVID-19 PCR tests as a condition of entry. All Town Hall staff members are vaccinated.

A patron fully vaccinated against COVID-19 by a two-dose mRNA vaccine (such as Moderna and Pfizer), or a single dose vaccine (such as Johnson & Johnson), is considered “fully vaccinated” two weeks after the final dose of vaccine (the second dose for a two-dose regimen, or the single dose for a single-dose regimen). Documentation of vaccination status must be shown with a valid ID upon entry to the venue and available upon request at any time.

The following are acceptable as proof of full vaccination: 

  • Vaccination card (which includes name of person vaccinated, type of vaccine provided, and date last dose administered) OR 
  • A photo of a vaccination card as a separate document OR 
  • A photo of the attendee’s vaccine card stored on a phone or electronic device OR  
  • Documentation of vaccination from a healthcare provider electronic health record or state Immunization Information System record. 
  • Matching photo ID will be required at the door (minors 17 & under aren’t required to show photo ID). 
  • Another official immunization record from within or outside the United States, including from your healthcare provider. In the case of a vaccination card written in another language, staff may ask to confirm what country the card was issued in. 

Self-reported vaccination records that are not verified by a health care provider cannot be accepted. 

The following are acceptable as proof of a negative COVID-19 PCR test result: 

  • Printed document (from the test provider or laboratory) OR 
  • An email or text message displayed on a phone or electronic device from the test provider or laboratory. 
  • The information provided should include name of person tested, type of test performed, and date of negative test result (date of negative PCR test result must be within prior 72 hours). 
  • Matching photo ID will be required at the door (minors 17 & under aren’t required to show photo ID). 

Self-reported negative test results that are not from a test provider, a laboratory, or a health care provider cannot be accepted. 


Masking by all patrons and employees is required inside the venue except while actively eating or drinking. Presenters may be unmasked onstage with proof of vaccination or negative COVID-19 test. Mesh masks, face shields without masks underneath, scarves, bandanas, and neck gaiters are not permitted. Children aged 2 and under are not required to wear a mask.


The majority of Town Hall produced events will also be livestreamed; if at any time a ticket holder feels uncomfortable attending an in-person event, they may request a livestream ticket by emailing our team at If an event is changed from in-person to digital only, ticket holders will be notified by email with information about how to log in to the digital event. Otherwise, our standard ticket policies apply for event changes and cancellations. All tickets will be delivered digitally via your my.THS account, where you can view your tickets and watch events virtually.  

If your ticket was not purchased through Town Hall Seattle (in the case of certain rental events), please contact the organization directly for their ticketing policies and information.  


We will operate with 100% seating capacity in the Great Hall and in the Forum. Town Hall reserves the right to keep the first three rows of seating vacant in order to widen the distance between (potentially unmasked) onstage performers and the audience. Physical distancing in the audience is encouraged but not required.  

Town Hall has put into place a number of building improvements and maintenance: 

  • The Town Hall building has a new (2019), modern HVAC system that incorporates increased air circulation and improved fresh air intake.  
  • Filters throughout the building have been upgraded to MERV-13s and are replaced on a regular maintenance schedule.  
  • As many internal doors as possible will remain open throughout the venue. 
  • Touch-free hand sanitizer stations are installed at the entrances and hand sanitizer dispensers are located throughout the facility. 
  • In addition to an increase in routine cleaning and sanitizing, doorknobs, crash bars, bathroom doors, faucets, and other hard surfaces are sanitized regularly. 


Town Hall has protocols in place to follow CDC and King County quarantining guidelines if staff have symptoms of COVID-19, test positive for COVID-19 or are exposed to someone with COVID-19. All performers and patrons are asked to do the same to reduce the spread of COVID-19.  


We are excited at the chance to host you in Town Hall Seattle, in a spirit of care and safety. Our staff maintains and refreshes these guidelines regularly, in accordance with CDC and State recommendations and with guidance from a local public health expert. All speakers, performers, and patrons must agree to defer to Town Hall staff in upholding the guidelines. 

Town Hall General Building Policies

Our policies are designed to support everyone’s safety at Town Hall, and our community code of conduct aims to help everyone feels welcome, included, and able to take part in our collective creativity and conversations.

Building Policies:

  • Town Hall is on privately owned property; firearms and weapons of any kind are strictly prohibited regardless of licenses or permits.
  • In accordance with Washington state law RCW 70.160, Town Hall is a non-smoking facility and the use of tobacco products, vaporizers, or e-cigarettes are prohibited. 
  • Service animals are welcome at Town Hall; pets and other animals are not permitted.
  • Acts of disruption, protest, violence, threats, personal attacks, and any other actions construed as intending to disturb or harm Town Hall’s guests, staff, operations, or property will result in immediate ejection from the premises.
  • Guests are not allowed to bring their own alcohol, and any alcohol purchased at Town Hall must be consumed in a safe and responsible manner. Town Hall staff will refuse sale to impaired or underage guests.
  • Please refrain from bringing yard signs into Town Hall. Petitions and signature gathering initiatives are not allowed at Town Hall-produced events, and all petitioners will be directed to the public sidewalk. (If you represent a community group that would like to table at a Town Hall-produced program, please see our tabling guidelines.) 
  • We ask that event attendees please refrain from wearing strong perfumes in consideration of our scent sensitive patrons.

Town Hall staff may intervene where necessary to help ensure that the above expectations are met. Guests who choose not to abide by these policies will be subject to ejection and may also be in violation of city ordinances resulting in possible arrest and prosecution.

Community Code of Conduct

We believe that, together, we can model the kind of society we want to share. Therefore, we ask ourselves to embrace curiosity, engage thoughtfully with complicated conversations, maintain space for differing points of view, remain open to continual learning, and–above all–to treat one another with respect and kindness. 

Alongside this approach to creating a welcoming space, we want to make several tenets explicit:

  • Hate speech is prohibited on our stages and within our spaces. Hate speech is speech that attacks, threatens, or insults a person or group on the basis of sex, gender, race, sexuality, disability, age, religion, country of origin or background. If you experience hate speech while visiting Town Hall, please speak to a member of our staff or e-mail us at so that we can take action.
  • Harassment will not be tolerated. This includes, but is not limited to, intimidation or bullying, uninvited physical contact, stalking or following visitors, and verbal comments that reinforce systems of oppression (related to sex, gender, race, sexuality, disability, age, religion, background, or any other identity). If you experience harassment, please speak to a member of our staff or e-mail us at so that we can take action.
  • When we disagree on a topic or are challenged by ideas, we’ll do so with empathy and civility. A wide breadth of perspectives, ideas, and philosophies are presented at Town Hall–and we value this diversity of thought. Town Hall exists as a non-partisan space where people can bring ideas into broad public consideration; we don’t expect to agree with every proposition or approach, but we agree to maintain empathy and civility when we disagree. Note: As outlined in the above bullets, an individual’s or community’s civil rights or humanity are never open to challenge.

Thank you! In partnership, we can create and nurture an inclusive environment where everyone’s voice can be heard.

For more information about our organization’s commitments to creating a welcoming environment, please see our Racial Equity Statement and Accessibility Statement

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