As we jump into the energizing days of spring, we’re excited to unveil an important project that promises to make your Town Hall experience a whole lot breezier. From our historic building to the events themselves, we strive to inspire, excite, and fulfill curiosity — and our ticketing system is a critical part of the patron experience. We’ve worked to improve ticketing over the past few years, but not without challenges. We know that our current ticketing system hasn’t met your needs, we’ve taken your feedback seriously, and we’re pleased to announce a change!

On April 27, we’ll take Town Hall’s ticketing to the next level with a new, improved system. It’s been quite a journey, and we’re grateful for your patience and feedback and for weathering the shifts right alongside us. Here are a few of the perks of our new system:

• More intuitive interface
• Streamlined member account login and checkout
• Member vouchers applied automatically at checkout when logged into your account
• Simplified event check-in process
• Direct access to virtual videos – no login required!

We want to extend a special note of gratitude to our members. Town Hall members have always been core to our mission and community and have been instrumental to Town Hall’s growth —  from providing feedback to help us shape our ticketing needs, to the financial support to help us take this critical step forward.

Current ticket holders and Town Hall members: Please keep an eye on your email this week for important information!

We know change isn’t easy, but we hope you’ll spring forward with us as we enter this new era. As always, please reach out to membership@townhallseattle.org if you have any issues with your membership or patronservices@townhallseattle.org if you have any issues purchasing tickets.