ABOUT THE POSITION
Town Hall’s part-time and seasonal Event Staff position supports the House Manager in managing day-of-show logistics and public safety at Town Hall events. Working as a member of the production team, the Event Staff are responsible for maintaining a clean, safe, and customer service-oriented environment for our patrons. Duties include event set-up, building upkeep, light cleaning, and operation of the Town Hall cafés. This position reports directly to the Production Manager. Shifts vary in length but are typically 4-6 hours in length. Shift duration and frequency is based on event needs. Evening and weekend hours are required.
COMPENSATION AND STRUCTURE
Status: This position is seasonal, September-June, with limited summer hours. Flexible hours. Non-exempt.
Reports to: House Manager (during shift) and Production Manager (scheduling)
Compensation: Starting hourly rate is $19.97/hour. The position is nonexempt. Meal stipend and ORCA card benefits available based on shift eligibility.
Benefits: Paid sick and safe time, per Washington state law.
Location: Onsite at our venue on 8th Avenue and Seneca St. There may at times be opportunities for remote work, though rare.
ESSENTIAL FUNCTIONS/DUTIES
- Prepare for events by reading through provided materials.
- Coordinate with staff to ensure that the building is clean, safe, and event-ready, this may at times include interacting with the unhoused community in our neighborhood.
- Maintain presentable condition of building interior, venues and lobbies, restrooms, waste receptacles, etc. Refresh as needed to keep the facility in event-ready condition.
- Assist members of the public with a variety of special needs (including early and reserved seating for injured persons or people with disabilities) and enforce health and safety guidelines as needed.
- Set-up event-related furniture (e.g., tables, chairs, and music stands, signage, etc.) and strike and reset as needed to prepare for the following day’s events.
- Actively engage in work with a positive attitude as a member of the Town Hall team. Ensure that all interactions are culturally responsive, respectful, and based on the foundation of Town Hall’s commitment to inclusion, diversity, equity, and accessibility.
- Set up and operate Town Hall cafés for pre/post and intermission refreshment sales.
- Assist the House Manager in emergency situations involving building occupants.
- Other duties as assigned.
QUALIFICATIONS
- Minimum of one year of experience in customer service role, preferably in an events-related capacity
- Ability to work quickly and independently, to think clearly under pressure, and to maintain a calm and friendly demeanor when dealing with the public.
- A current Washington State Food Handler’s Permit (may be obtained 14 days after starting position) and MAST alcohol server’s permit (may be obtained up to two months after starting position)
- Ability to handle cash and reconcile nightly cafe sales earnings.
- Familiarity with or ability to quickly learn POS interfaces and software applications (Microsoft Suite, Ticketure, and Salesforce among others).
- Familiarity with aspects of event production preferred (e.g., lighting, sound, audio/visual, staging, etc.)
- Punctuality and dependability.
- Enthusiasm for the performing arts, cultural advocacy, and books.
- Ability to consistently display a positive, friendly, and energetic attitude, as well as professional appearance.
- Flexible, collegial, and self-directed working style with a sense of humor.
- Applicants must be able to work a varied and flexible schedule including evenings and weekends (minimum of two weekends per month), lift and carry up to 25 lbs., and work on their feet for several hours at a time.
- Work schedule as assigned by Production leadership and as dictated by the monthly event calendar (10-20 hours per week) and ability and willingness to work long hours when necessary.
TO APPLY:
Submit resumé and cover letter to jobs@townhallseattle.org, with “Event Staff: Name” in the subject line.
Hiring for ‘House Staff’ positions such as this is on a rolling basis. Materials are collected and reviewed as determined by the needs of Town Hall. Applicants may not hear from us immediately.
Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. We strongly encourage applications from people with diverse backgrounds and lived experience, even if you have most but not all the qualifications listed above. If you feel enthusiastic about our efforts and believe that you have the skills to contribute to the growth of our organization, we want to hear from you.
Town Hall is an equal opportunity employer. Town Hall was founded to be an accessible shared resource for the community: a place where everyone is welcomed, represented, and valued regardless of their race, sex, sexual orientation, gender identity, age, national origin, religion, disability, size, or class. Please see our full racial equity statement at https://townhallseattle.org/about/racial-equity-statement.