Operations Manager

Town Hall Seattle is a nonprofit community cultural center, offering a broad program of music, humanities, civic discourse, and world culture events. Formed collaboratively in 1998 as a shared venue, Town Hall Seattle is at once an arts organization and a community resource, with a season collectively programmed by the community itself. Town Hall serves more than 100,000 audience members and artists at 400+ events annually, and its century-old landmark home reopened in 2019 after a $35 million top-to-bottom renovation. 

ABOUT THE POSITION: 

Reporting to the Director of Finance and Administration, the Operations Manager ensures the smooth administration of the organization through oversight of general operations, human resources and information technology, as well as overseeing coordination of the Board of Directors. 

Status: Full-Time (40 hours/week), hourly, non-exempt 

Reports to: Director of Finance and Administration 

Compensation: $27.88 – $30.29/hour (equating to $58,000-$63,000/annually) 

Location: Position is a hybrid in-person/remote operation model out of our Seattle office in First Hill and onsite at our venue on 8th Avenue and Seneca St. Our staff currently meets 2-3 days/week in-person. 

Benefits: Benefits package includes employer-paid medical & dental insurance, employer paid life and AD&D insurance, subsidized Orca card, and 403(b) retirement plan with up to $2,000 employer match. Generous vacation (starting with 10 vacation days/year plus two personal days), sick leave (12 days/year), and 11 holidays/year plus two weeks of paid office closure. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Manage the recruitment and hiring processes for new employees including posting job openings, application review, interview scheduling, onboarding and orientation. 
• Participate in and facilitate the diversity, equity and inclusion (DEI) work of the staff including coordinating meeting logistics and tracking goals. 
• Coordinate visiting artists’ travel and accommodations in collaboration with programming and production staff. 
• Provide logistical support for the board of directors including scheduling, agendas and note taking at both board and select committee meetings. 
• Support admin office staff by monitoring equipment and supply needs, ORCA card administration, password management administration and general office support. 
• Act as backup to the Salesforce database administrator regarding password resets, multi-factor authentication setup and troubleshooting issues. 
• Manage relationships with third party vendors including selection, maintenance needs and support of IT projects. 
• Calendar Management for staff meetings and other cross-departmental meetings.  
• Facilitate internal communications with staff at all levels of the organization including compiling content for and sending the semi-weekly staff newsletter.  
• Lead the planning and organizing of team-building and staff appreciation employee functions. 
• Collaborate with the Director of Finance and Administration to support overall department goals and objectives and enhance workflow process improvements. 
• Provide administrative support as needed to the Executive Director, including but not limited to calendar and email management.  

DESIRED SKILLS, QUALIFICATIONS, AND PREFERRED ATTRIBUTES: 

• 3+ years of nonprofit administration experience preferred. 
• Experience with human resources functions and maintaining discretion and confidentiality. 
• Proficient in Microsoft Office 365 as well as Google Drive. Familiarity with Salesforce a plus. 
• Experience working with budgets. 
• Experience working with a nonprofit board. 
• Strong organization and project management skills; ability to prioritize, organize, plan, and juggle multiple tasks simultaneously. 
• Excellent verbal and written skills with the ability to convey complex information clearly and concisely. 
• Ability and experience working collaboratively in a team-oriented, hybrid work environment building relationships with diverse stakeholders while also working autonomously with minimal supervision. 
• Alignment with and commitment to the mission of Town Hall Seattle. 

TO APPLY: 

Please send a one-page cover letter and resume, to: jobs@townhallseattle.org, with “Operations Manager: Name” in the subject line. Resumes requested by Friday, September 29th, position will remain open until filled. 

Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all the qualifications listed. We strongly encourage applications from people with diverse backgrounds and lived experience, even if you have most but not all the qualifications listed above. If you feel passionate about our mission and believe that you have the skills to contribute to the growth of our organization, we want to hear from you.  

Town Hall Seattle is an equal opportunity employer. Town Hall Seattle was founded to be an accessible shared resource for the community: a place where everyone is welcomed, represented, and valued regardless of their race, sex, sexual orientation, gender identity, age, national origin, religion, disability, size, or class. Please see our full racial equity statement here.