Director of Finance and Operations

Town Hall Seattle is a nonprofit community cultural center, offering a broad program of music, humanities, civic discourse, and world culture events. Formed collaboratively in 1998 as a shared venue, Town Hall Seattle is at once an arts organization and a community resource, with a season collectively programmed by the community itself. Town Hall serves more than 100,000 audience members and artists at 400+ events annually, at its century-old landmark home that reopened in 2019 after a $35 million top-to-bottom renovation.


The Director of Finance & Operations leads all business functions at Town Hall including finance, IT, HR and operations. As a key member of the leadership team, this role manages essential relationships with staff and board; this role reports to the Executive Director and manages three direct reports.

Priorities of the role include development of the annual budget, implementation and maintenance of financial policies and procedures, oversight for the organization’s $4m endowment and sound financial management in support of Town Hall’s mission. The Director of Finance & Operations facilitates smooth organizational operations and reliable IT systems, building authentic relationships with staff and vendors that facilitate open communication to ensure consistent success. This position provides leadership in developing, implementing, and evaluating HR policies and programs including compensation and benefits, employee recruitment and training, personnel management, and stewardship of the organization’s culture.

Status: Full-Time (40 hours/week), exempt

Compensation: $110,000 – $130,000 per year

Location: Position is hybrid. Town Hall staff currently work in the office a minimum of 2 days per week. Out office is located at 720 Seneca St and our venue is located at 1119 8th Ave.

Benefits: Benefits package includes employer-paid medical & dental insurance, employer paid life and AD&D insurance, subsidized Orca card (good for transit on local buses and light rail), 403(b) retirement plan with up to $2,000 employer match, generous vacation (starting with 10 vacation days/year plus two personal days), sick leave (12 days/year), and 11 holidays/year plus two weeks of paid office closure.


Financial Management (40%)

  • Oversee the annual finance planning/budgeting processes and prepare the annual operating budget. Work with staff and board to develop, implement and maintain program and organizational budgets. Provide strategic and tactical insight to set and monitor key performance indicators.
  • Oversee all accounting functions using QuickBooks, including A/R, A/P, bank reconciliations, payroll, investments and board designated funds.
  • Forecast earned and contributed revenue and assess revenue opportunities to inform short-term and multi-year projections and planning.
  • Prepare monthly profit/loss, balance sheet and cash flow financial statements. Monitor, interpret and present financial results of operations and programs to the staff and board. Serve as staff liaison for board finance committee, providing monthly financial updates and forecasts.
  • Coordinate annual audit with independent CPA and prepare IRS 990 and 5500 forms. Ensure compliance with all regulatory and legal requirements for financial and retirement implementation and reporting.
  • Create and maintain financial controls, policies and procedures. Ensure efficient functioning and documentation for all financial systems including receipts, disbursements, billing, bookkeeping, budgeting, and accounting.
  • Manage relationships with banks, investment advisors and insurance companies. Negotiate contracts and pricing options with outside vendors.
  • Participate in strategic planning, implementation, and monitoring of organization’s business plan to ensure financial viability and sustainability.
  • Monitor and keep board informed of short- and long-term cash flow needs including management of term debt, endowment stewardship and potential capital campaign support.

Human Resources (30%)

  • Lead human resources function, including hiring and onboarding processes, annual review process, negotiation of medical and dental insurance benefits, review and implementation of other employee benefits and personnel policies and procedures.
  • Manage 403(b) plan with third-party administrator ensuring it complies with laws and regulations.
  • Provide leadership development and supervision support managers, working with an outside consultant as needed to address staff performance issues.
  • Review contracts and oversee insurance policies to mitigate institutional risk; coordinate with legal counsel to manage liability.
  • In conjunction with leadership team, ensure organizational culture and employee relations are values-aligned.
  • Supervise three direct reports including Senior Accountant, Operations Manager, and Senior Database Manager.

Technology, Operations, & Organizational Leadership (30%)

  • Oversee operational functions, including occupancy and equipment, information technology needs and social functions to support staff. Address and resolve administrative issues as they arise.
  • Maintain and manage vendor and contract relationships, including supporting Operations Manager in soliciting new bids for service and recommending new contracts or vendors.
  • Plan for future technology needs (software and hardware) and ensure contracted IT services are meeting the best needs of the organization.
  • Provide leadership and accountability in areas of responsibility and in organization-wide Diversity, Equity, Inclusion and Belonging work.


  • 5+ years of progressive leadership experience overseeing nonprofit operations and financial management, including budgeting, AR/AP, payroll and reporting.
  • Demonstrated financial literacy and the ability to increase financial literacy for the board and staff.
  • Experience with long-term financial planning, budgeting, and resource management to support organizational and programmatic growth.
  • Experience implementing human resources principles and practices. Comfortable adapting processes appropriate to Town Hall.
  • Experience managing teams, supporting cross-functional collaboration, and developing staff.
  • Experience developing and maintaining systems, standard operating procedures, management processes, and office policies. Demonstrated success in guiding process improvements and change management strategies.
  • Excellent verbal and written skills with ability to convey complex information clearly and concisely and confidence to deliver and debate ideas collaboratively.
  • Experience with QuickBooks and Microsoft Office 365. Familiarity with Salesforce a
  • Alignment with and commitment to the mission of Town Hall Seattle.


Please send a one-page cover letter and resume to:, with “Director of Finance and Operations: Your Name” in the subject line. The position will remain open until filled.

For more information about Town Hall or to access this job description online, please visit our website at: Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all the qualifications listed. We strongly encourage applications from people with diverse backgrounds and lived experience, even if you have most but not all the qualifications listed. If you feel passionate about our mission and believe that you have the skills to contribute to the growth of our organization, we want to hear from you.

Town Hall Seattle is an equal opportunity employer. Town Hall Seattle was founded to be an accessible shared resource for the community: a place where everyone is welcomed, represented, and valued regardless of their race, sex, sexual orientation, gender identity, age, national origin, religion, disability, size, or class. Please see our full racial equity statement at

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