ABOUT THE POSITION:
Town Hall Seattle seeks a Production Coordinator to support the successful planning and execution of Town Hall–produced and co-produced events. This role is responsible for coordinating event logistics from start to finish—including advancing production needs, managing café operations, supporting ticketing, and serving as house manager during events. Our programming spans author readings, civic panels, and concerts, with productions varying in size and complexity. The Production Coordinator will juggle multiple timelines at once, ensuring every detail is tracked and executed with care.
The Production Coordinator reports to the Production Manager. This job is not the same week-to-week, rather feeding off the cycle of our production calendar. This is a high-volume environment that demands strong organizational skills, clear communication, and a commitment to process and follow-through.
Reports to: Production Manager
Status: Position is full-time (40 hours/week), non-exempt; ability to work flexible hours; evenings and weekends, required.
Compensation: $26.50-$28.25 an hour, non-exempt (equating to $55,120 – $58,760 annually)
Location: Town Hall is a hybrid workplace, though this role requires significant in-person responsibilities. Town Hall administrative staff currently work in the office 2-3 days per week. Our office is located at 720 Seneca St, and our venue is located at 1119 8th Ave. This role requires management of on-site events in the evenings and on weekends (up to 4-5 times/week). This position will be on call for staff questions during off hours.
Benefits: Benefits package includes employer-paid medical & dental insurance, employer paid life and AD&D insurance, subsidized Orca card, 403(b) retirement plan with up to $2,000 employer match, generous vacation (starting with 10 vacation days/year plus two personal days), sick leave (12 days/year), and 11 holidays/year plus two weeks of paid office closure.
PRIMARY DUTIES & RESPONSIBILITIES:
Event Management & Administration (40%)
- Coordinate across departments and with outside partners to finalize event details including technical needs, accessibility, and staffing
- Produce detailed event notes and floor plans for day-of-show house staff. Work with production colleagues to ensure smooth execution of events.
- Attend and contribute to internal team meetings across production, programming, and operations
- Strengthen communication between departments, co-producers, and vendors
- Champion Town Hall’s values of accessibility, inclusion, and respect in every interaction
House Management (30%)
- Serve as house manager for 3–5 events weekly, setting a professional tone and ensuring smooth operations
- Collaborate with box office and tech staff for event readiness, and serve as day-of contact for presenters and rental clients
- Serve as the main day-of contact for presenters, performers, and rental clients; set a professional, positive tone.
- Lead hourly production staff and manage complex, high-capacity events with clear delegation.
- Submit post-show reports, reconcile café and box office income, and help keep the building event-ready
Ticketing Support (20%)
- Build and maintain events in Town Hall’s ticketing system (Ticketure)
- Provide backup coverage for box office operations including answering the phones
- Help maintain ticketing documentation and troubleshoot platform or hardware issues
Café & Concessions Oversight (10%)
- Maintain café inventory and supply ordering
- Support licensing, POS upkeep, keg line maintenance, cafe storage systems, and staff training
- Ensure compliance with health and liquor board regulations
SKILLS, QUALIFICATIONS, AND PREFERRED ATTRIBUTES:
- Minimum three years of experience in theater, live event production, catering/food service, or a related field
- Strong office administration and customer service skills; able to stay calm and solution-focused under pressure
- Detail-oriented with the ability to take initiative while collaborating well as part of a team
- Clear communicator, able to follow written instructions and communicate effectively both written and verbal
- Experience with POS and ticketing systems
- Public speaking experience is a plus
- Familiarity with food service operations; experience with inventory, prep, or service preferred
- Maintains high-quality service and presentation standards, including professional appearance and demeanor when working with rental clients, staff, and audiences
- Strong work ethic and openness to feedback; eager to improve systems and help refine operations
- Alignment with and commitment to Town Hall Seattle’s mission.
- Willingness to learn and engage with lighting, sound, and A/V equipment
- Must hold (or be willing to obtain within 14 days) a Washington State Food Handler’s Permit, and a MAST alcohol server’s permit within two months of hire
- Able to work a flexible schedule, including nights and weekends (minimum two weekends per month)
- Must be able to lift/carry up to 25 lbs., stand/walk for extended periods, and navigate stairs easily
TO APPLY:
Send cover letter and resume to jobs@townhallseattle.org, with “Production Coordinator: Name” in the subject line. Applications will be reviewed on a rolling basis until the position is filled, with priority given to those submitted by July 25, 2025.
Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all the qualifications listed. We strongly encourage applications from people with diverse backgrounds and lived experience, even if you have most but not all the qualifications listed above. If you feel passionate about our mission and believe that you have the skills to contribute to the growth of our organization, we want to hear from you.
Town Hall Seattle is an equal opportunity employer. Town Hall Seattle was founded to be an accessible shared resource for the community: a place where everyone is welcomed, represented, and valued regardless of their race, sex, sexual orientation, gender identity, age, national origin, religion, disability, size, or class. Please see our full racial equity statement here.